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Thousands come together to celebrate Rwanda’s mountain gorillas at 10th annual naming ceremony

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Primary school built with funding from tourism park revenue launches

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Foreigners residing in Partner States to get six months East Africa Tourism Visa

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Kwita Izina – 10 years of Gorilla Conservation in Rwanda

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Rwanda MICE Introduced to IMEX, the largest global trade show

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Thousands come together to celebrate Rwanda’s mountain gorillas at 10th annual naming ceremony

Read more


Primary school built with funding from tourism park revenue launches

Read more


Foreigners residing in Partner States to get six months East Africa Tourism Visa

Read More


Kwita Izina – 10 years of Gorilla Conservation in Rwanda

Read More


Rwanda MICE Introduced to IMEX, the largest global trade show

Read more


Thousands come together to celebrate Rwanda’s mountain gorillas at 10th annual naming ceremony

Read more


Primary school built with funding from tourism park revenue launches

Read more


Foreigners residing in Partner States to get six months East Africa Tourism Visa

Read More


Kwita Izina – 10 years of Gorilla Conservation in Rwanda

Read More


Rwanda MICE Introduced to IMEX, the largest global trade show

Read more


Thousands come together to celebrate Rwanda’s mountain gorillas at 10th annual naming ceremony

Read more


Primary school built with funding from tourism park revenue launches

Read more


Foreigners residing in Partner States to get six months East Africa Tourism Visa

Read More


Kwita Izina – 10 years of Gorilla Conservation in Rwanda

Read More


Rwanda MICE Introduced to IMEX, the largest global trade show

Read more


Thousands come together to celebrate Rwanda’s mountain gorillas at 10th annual naming ceremony

Read more


Primary school built with funding from tourism park revenue launches

Read more


Foreigners residing in Partner States to get six months East Africa Tourism Visa

Read More


Kwita Izina – 10 years of Gorilla Conservation in Rwanda

Read More


Rwanda MICE Introduced to IMEX, the largest global trade show

Read more


Thousands come together to celebrate Rwanda’s mountain gorillas at 10th annual naming ceremony

Read more


Primary school built with funding from tourism park revenue launches

Read more


Foreigners residing in Partner States to get six months East Africa Tourism Visa

Read More


Kwita Izina – 10 years of Gorilla Conservation in Rwanda

Read More


Rwanda MICE Introduced to IMEX, the largest global trade show

Read more


Thousands come together to celebrate Rwanda’s mountain gorillas at 10th annual naming ceremony

Read more


Primary school built with funding from tourism park revenue launches

Read more


Foreigners residing in Partner States to get six months East Africa Tourism Visa

Read More


Kwita Izina – 10 years of Gorilla Conservation in Rwanda

Read More


Rwanda MICE Introduced to IMEX, the largest global trade show

Read more


Thousands come together to celebrate Rwanda’s mountain gorillas at 10th annual naming ceremony

Read more


Primary school built with funding from tourism park revenue launches

Read more


Foreigners residing in Partner States to get six months East Africa Tourism Visa

Read More


Kwita Izina – 10 years of Gorilla Conservation in Rwanda

Read More


Rwanda MICE Introduced to IMEX, the largest global trade show

Read more


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Events

  • 17th Rwanda International Trade Fair 2014
    23 July - 6 August 2014
  • Umuganura Festival
    30 July - 1 August 2014
  • East Africa Business Summit
    23-25 October 2014
  • African Leadership Network Annual Gathering
    5-8 November 2014
  • Kibeho Anniversary- Heritage Corridor Exhibition 
    28 November 2014
  • Kibeho Anniversary- Heritage Corridor Exhibition 
    28 November 2014

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RDB steps up for the second phase of grading and classification of accommodation establishments

Participants at Lemigo Hotel during the training

In preparation for the second phase of classification and grading of hotels in the country, Rwanda Development Board through Tourism and Conservation department organized a three day seminar to train hotels that have been identified to be assessed for the star awarding.

The seminar was held at Lemigo Hotel in Kigali City from 10th to 12th October 2012 and it attracted about 60 hotel managers.  While officiating the training Mr. Werabe Emmanuel Head of Quality and Standards Division in RDB stated that “the primary objective of the training seminar was to prepare the managers of accommodation establishments for the second phase of grading and classification of accommodation establishments and also to make them aware of the standards for services delivery and customer care.

The classification system brings out different aspects of service delivery essential for customer satisfaction. It covers both physical and tangible characteristics of accommodation establishments such as location, dimension of rooms, supplies in the rooms, frequency of change of linen as well as non-tangible elements such as style, elegance, comfort, finish and luxury. The criteria also cover social contacts such as staff qualification, grooming and communication skills

Classification and grading of hotels is one of the tools that will continue to raise standards in the hospitality industry. Rwanda has so far seen 31 accommodation establishments graded and awarded stars ranging from One Star to Five stars.

Hotels form an integral part of the Tourism industry and the government of Rwanda has prioritized the Tourism sector as one of the key pillars for our country’s economic development and indeed Tourism has been the leading foreign exchange earner since 2007 having generated $251M in 2011.

 

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